Off-Shore Outsourcing: Quality, Reliability, and Cost Effectiveness

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A company can expect to save from 50 to 75 percent by moving to an off-shore company.

Forrester, Inc., conducted a study which showed that one-third of senior decision makers at 145 firms now use offshore service providers, with 88 percent rating their providers as a better value for the money than U.S. service providers. In addition, respondents rated the quality and turnaround time of off-shore companies as being superior to those of U.S. competitors at between 71 and 67 percent. These findings are not only significant, but surprising. They reinforce the idea in marketing that outsourcing clients “go for price but stay for quality.”

Major advances in scanning technology and a decrease in the cost of bandwidth, together with increased bandwidth capacity, have contributed to this scenario. A company can expect to save from 50 to 75 percent by moving to an off-shore company. In some rare cases, companies have saved 90 percent. Depending on your current costs, application needs, volume, and turnaround requirements, off-shore data entry processing solutions may be an option for you.

 



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